Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be unworn, unused, and undamaged, with tags still attached and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, contact us at [email protected] and we will guide you through the process. Please do not send items back without contacting us first, returns sent without prior approval will not be accepted.
Returns will need to be sent to the following address: 30 N Gould St Ste R, Sheridan, WY 82801, United States.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
Size Exchange Guarantee
If your item doesn't fit, we've got you covered. We offer unlimited size replacements until you find the perfect fit, just contact us at [email protected] and we'll arrange a replacement at no extra cost.
Exceptions / Non-Returnable Items
We cannot accept returns on sale items or gift cards. Items that have been worn, washed, damaged, or returned without original packaging and tags will not be accepted.
Exchanges
The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union — 14-Day Cooling Off Period
If your order is shipped into the European Union, you have the right to cancel or return it within 14 days for any reason, without justification. The item must be unworn, unused, with tags, and in its original packaging. Proof of purchase is required.
Refunds
Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at [email protected].